Privacy
Policy
Your privacy matters to us. This policy explains what personal information we collect, why we collect it, how it is processed, and what rights you have over your data. We keep this simple and honest — we are an education business, not a data company.
Who We Are
The Trade Room ("we", "us", "our") is a trading education academy operating online. We provide trading courses, subscription-based software tools, and 1-on-1 consultation sessions.
If you have any questions about how we handle your personal information, you can reach us at support@thetraderoomacademy.com.
What Information We Collect
We only collect information that you voluntarily provide to us, or that is generated as a natural part of using our website and services.
Information you provide directly:
Information collected automatically:
How We Collect It
We collect your information through the following touchpoints on our website:
How We Process Your Data
When you submit a form on our website, your information is routed through an automated workflow system and delivered directly to our internal team via email. This means your submission is not stored in a third-party database — it is processed in transit and lands in our secure inbox so we can follow up with you.
We use automated workflow tools to receive and route form submissions. These tools act as a secure relay — your data passes through the automation and is delivered to our email. We do not use this process to build marketing databases or sell your information to third parties.
Once received in our inbox, your information is handled by our team for the sole purpose of responding to your request, processing your order, or keeping you updated on The Trade Room.
Why We Use Your Information
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
Third-Party Services
In order to operate our website and deliver our services, we work with a small number of trusted third-party platforms. Each operates under its own privacy policy:
We only share your personal data with third parties to the extent necessary to deliver the service you requested. We do not share your information for any third party's independent marketing purposes.
Cookies
Our website uses cookies — small text files stored on your device — to help the site function correctly and to understand how visitors use it.
You can control or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect how the website functions.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet our legitimate business obligations.
When data is no longer needed, it is deleted or anonymised.
Your Rights
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@thetraderoomacademy.com. We will respond within a reasonable timeframe.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website uses HTTPS encryption, and payment processing is handled by PCI-compliant providers.
While we take security seriously, no system is completely immune to risk. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take appropriate remedial action.
Children's Privacy
Our services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational or legal reasons. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a concern, please contact us at support@thetraderoomacademy.com. We aim to respond to all privacy-related enquiries within 5 business days.
Trading Forex and CFDs involves significant risk of loss and is not suitable for all investors. Approximately 89% of retail trader accounts lose money when trading CFDs. You should carefully consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Never trade with money you cannot afford to lose.
The Trade Room Academy is an official partner of AXI (AxiTrader Limited), a globally regulated FX and CFD broker. AXI is registered in St Vincent and the Grenadines (registration number 25417 BC 2019) and is a member of The Financial Commission, an international independent dispute resolution organisation. The Trade Room Academy operates as an authorised AXI Select affiliate partner and introducing broker. All content produced by The Trade Room Academy is for educational purposes only and does not constitute financial advice. AXI provides execution-only brokerage services — all trading decisions are made solely at your own discretion and risk. Past performance of any trading strategy or system is not indicative of future results. The Trade Room Academy does not guarantee any specific trading outcome, profit, or level of funded capital allocation through the AXI Select programme. AXI Select funding allocations are subject to AXI's own eligibility criteria, terms, and performance requirements. All sports sponsorships referenced on this site are held solely by AXI (AxiTrader Limited). The Trade Room Academy is not responsible for the content or accuracy of third-party websites linked from this site. By accessing this website and its content you agree to our Terms of Service and Privacy Policy.
© 2025 The Trade Room Academy. All rights reserved. The Trade Room Academy is not a licensed financial advisor, investment advisor, or broker-dealer. All educational materials are provided for informational purposes only.